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Welcome to SHOWDEAL BUSSINESS SOLUTION PRIVATE LIMITED! We appreciate your trust in us for your online shopping needs. Our Refund Policy is designed to provide you with a clear understanding of how we handle refunds for purchases made on our website.

1. Eligibility for Refunds

We offer refunds under the following circumstances:

  1. Defective or Damaged Products If you receive a defective or damaged product, please contact our customer service within [number of days] days of receiving the item. We will arrange for a return and provide you with a full refund or a replacement, as per your preference.
  2. Incorrect Items In the event that you receive an item different from what you ordered, please notify us immediately. We will coordinate the return process and send you the correct item or issue a refund.
  3. Dissatisfaction with the Product If you are not satisfied with your purchase for any reason, you may request a refund within [number of days] days from the date of delivery. Please note that certain conditions apply, and the product must be in its original condition.

2. Refund Process

To initiate a refund, please follow these steps:

  1. Contact Customer Service Contact our customer service team via [contact method] with your order number and details of the issue.
  2. Return Authorization Once your request is approved, we will provide you with a return authorization and instructions on how to return the product.
  3. Inspection Upon receiving the returned item, we will inspect it to ensure it meets the eligibility criteria for a refund.
  4. Refund Issuance If the return is approved, we will initiate the refund to your original payment method. Please allow [number of days] days for the refund to be processed.

3.Non-Refundable Items

Certain items are non-refundable, including:

Downloadable digital products

Gift cards

4.Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact us at [customer service email] or [customer service phone number].

Thank you for shopping with Mekart!